Terms and Conditions
Welcome to DeepGyan Retail Pvt Ltd! These Terms and Conditions govern your use of our website and the services provided by our company. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website.
2. Use of the Website
You may use our website for personal and non-commercial purposes only. You are prohibited from using our website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using our website.
3. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of DeepGyan Retail Pvt Ltd and is protected by intellectual property laws. You are not allowed to reproduce, modify, distribute, or display any of the content without our prior written consent.
4. Privacy Policy
Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and processing of your personal information as described in our Privacy Policy.
5. Disclaimer of Warranties
Our website is provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the operation or availability of our website. We do not guarantee the accuracy, completeness, or reliability of any content on our website.
6. Limitation of Liability
In no event shall DeepGyan Retail Pvt Ltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
7. Indemnification
You agree to indemnify and hold DeepGyan Retail Pvt Ltd and its affiliates, officers, directors, employees, and agents harmless from any claims, demands, or damages, including legal fees, arising out of your use of our website or your violation of these Terms and Conditions.
8. Modification of Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes. Your continued use of our website after any modifications or updates constitutes your acceptance of the revised Terms and Conditions.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which DeepGyan Retail Pvt Ltd is registered. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at info@deepgyanretail.com.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing DeepGyan Retail Pvt Ltd!
DeepGyan Retail Pvt Ltd takes intellectual property rights very seriously. We have invested a significant amount of time, effort, and resources into creating and curating the content on this website. As such, we want to ensure that our intellectual property is protected and that it is not used in any unauthorized or inappropriate manner.
Our intellectual property includes not only the text, graphics, logos, images, videos, and software mentioned in the previous paragraph but also any trademarks or service marks associated with our brand. These trademarks and service marks are valuable assets that distinguish our products and services from those of others in the market.
By protecting our intellectual property, we can maintain the integrity of our brand and ensure that our customers receive the high-quality content and services they have come to expect from us. It also allows us to prevent others from using our content for their own gain or misrepresenting our brand in any way.
If you would like to use any of our content or intellectual property, we encourage you to reach out to us for permission. We are open to collaborations and partnerships that align with our values and goals. However, any use of our intellectual property without our prior written consent is strictly prohibited.
We understand that intellectual property rights can be complex, and we are committed to addressing any concerns or issues that may arise. If you believe that any content on our website infringes on your intellectual property rights or if you have any questions about our policies, please contact us through the appropriate channels provided on our website.
By respecting and protecting intellectual property, we can foster a culture of creativity, innovation, and fair competition. We appreciate your cooperation in upholding these principles and ensuring that our content remains a valuable resource for all.
Furthermore, when using our website, you agree to abide by all applicable laws and regulations. This includes but is not limited to laws regarding intellectual property rights, privacy, and data protection. You must not use our website to transmit or distribute any material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
In addition, you are strictly prohibited from attempting to gain unauthorized access to any part of our website, its servers, or any other systems or networks connected to our website. Any unauthorized use or access may result in legal action being taken against you.
It is important to note that the content on our website is provided for informational purposes only. While we strive to ensure the accuracy and reliability of the information presented, we make no guarantees or warranties of any kind, either expressed or implied. Therefore, you should not rely solely on the information found on our website and should seek professional advice or verification when necessary.
As a user of our website, you acknowledge and agree that we reserve the right to modify, suspend, or discontinue any aspect of the website at any time without prior notice. This includes but is not limited to the availability of certain features, content, or services.
We may also impose limits on certain features or restrict access to parts or all of the website without liability or explanation. We reserve the right to terminate or suspend your access to the website without prior notice or liability for any reason, including if we believe that you have violated these terms of use.
By using our website, you also agree to receive communications from us electronically, whether it be via email, notifications, or other means of communication. These communications may include updates, announcements, or promotional offers. You have the option to opt-out of receiving these communications at any time by following the instructions provided in the communication.
Lastly, we do not guarantee that our website will be free from viruses, malware, or other harmful components. It is your responsibility to ensure that you have adequate protection in place, such as antivirus software, to safeguard your devices and data.
In conclusion, by using our website, you agree to abide by these terms of use and any additional terms and conditions that may be provided to you. Failure to comply with these terms may result in the termination of your access to our website and may also lead to legal consequences.
3. Product Information
We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant the accuracy, completeness, or reliability of any product information, including but not limited to prices, descriptions, and availability.
We understand that as a customer, it is important for you to have access to reliable and trustworthy information about the products you are interested in. That is why we make every effort to ensure that the information we provide is as accurate as possible. Our team of experts constantly reviews and updates the product information on our website to reflect any changes or updates.
However, it is important to note that despite our best efforts, there may be instances where the product information on our website may not be entirely accurate or up-to-date. This could be due to various factors such as changes in product specifications, availability, or pricing that may occur after the information has been published on our website.
Therefore, we strongly recommend that you verify any product information that is important to you, such as prices, descriptions, and availability, before making a purchase. You can do this by contacting our customer service team or visiting one of our physical stores where our knowledgeable staff will be happy to assist you.
In addition, please note that we reserve the right to modify or discontinue any product at any time without prior notice. While we strive to ensure that all products listed on our website are available for purchase, there may be instances where a product becomes unavailable due to factors beyond our control. In such cases, we apologize for any inconvenience caused and will make every effort to assist you in finding a suitable alternative.
We understand that changes in product availability or pricing can be frustrating, and we apologize for any inconvenience caused. However, we cannot be held liable for any modification, price change, or discontinuation of a product. Our priority is to provide you with the best possible shopping experience and we appreciate your understanding and support.
In addition to the various payment methods we accept, we also offer the option of paying in installments for certain products. This allows our customers to spread out the cost of their purchase over a period of time, making it more affordable and convenient.
When selecting the installment payment option, you will be required to provide additional information, such as your employment details and income. This is to ensure that you have the means to make the monthly payments and to assess your creditworthiness.
Once you have completed the necessary steps and have been approved for installment payments, the total cost of the product will be divided into equal monthly installments. You will be required to make the first installment payment at the time of purchase, and subsequent payments will be automatically deducted from your selected payment method on a monthly basis.
It is important to note that there may be additional fees associated with installment payments, such as interest charges or processing fees. These fees will be clearly disclosed to you before you finalize your purchase, allowing you to make an informed decision.
If at any time you wish to pay off the remaining balance of your installment plan, you can do so by contacting our customer service team. They will provide you with the necessary information and assist you in completing the payment.
We understand that financial situations can change, and if you find yourself unable to make a monthly installment payment, we encourage you to contact us as soon as possible. Our customer service team will work with you to find a solution that best suits your needs, such as adjusting the payment schedule or exploring alternative payment options.
By offering flexible payment options, we aim to make our products accessible to a wider range of customers. Whether you choose to pay in full or in installments, we are committed to ensuring a secure and convenient payment process for all of our customers.
In addition to our shipping services, we also offer a variety of delivery options to cater to the diverse needs of our customers. Whether you need your package delivered urgently or prefer a more economical option, we have you covered.
For domestic shipping, we partner with reputable courier services to ensure that your package arrives safely and on time. Our estimated delivery times are based on historical data and are provided to give you an idea of when you can expect your order to arrive. However, please keep in mind that unforeseen circumstances such as extreme weather conditions or natural disasters may cause delays beyond our control.
When it comes to international shipping, we understand that navigating customs procedures and regulations can be daunting. That’s why we have a dedicated team that works closely with customs authorities to ensure a smooth and hassle-free process for our customers. While we strive to provide accurate estimates for customs duties and taxes, it’s important to note that these charges are determined by the destination country and may vary depending on the value and nature of the goods being shipped.
To provide you with complete peace of mind, we offer package tracking services for all our shipments. Once your order is dispatched, you will receive a tracking number that allows you to monitor the progress of your package in real-time. This way, you can stay informed about the whereabouts of your order and plan accordingly.
In the rare event that your package is lost or damaged during transit, we have a comprehensive insurance policy in place to cover the cost of replacement or repair. Our customer support team is available 24/7 to assist you with any concerns or issues you may have regarding your shipment.
At XYZ Company, we believe that the shipping and delivery process is an integral part of the overall customer experience. That’s why we continuously strive to improve our services and explore innovative solutions to ensure that your orders are delivered in a timely and efficient manner.
Our return and refund policy is designed to provide you with a hassle-free experience and ensure your complete satisfaction with our products. We understand that sometimes things may not work out as expected, and we are committed to resolving any issues promptly and efficiently.
When requesting a return and refund, it is important to adhere to the specified period mentioned in our policy. This period is typically within 30 days from the date of purchase, but may vary depending on the product or promotion. It is advisable to carefully review the terms and conditions of the specific item you wish to return.
In order to process your return smoothly, we require the product to be in its original condition. This means that it should be unused, undamaged, and with all original packaging and tags intact. We kindly ask you to ensure that the item is securely packaged to prevent any damage during transit.
Upon receiving your return request, our dedicated customer service team will carefully review your case and provide you with further instructions. We may ask for additional information or evidence to assess the condition of the product and verify the reason for return.
Once your return is approved, we will initiate the refund process. The refund will be issued using the same payment method used for the original purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your bank or payment provider.
In some cases, we may offer alternative solutions instead of a refund, such as an exchange or store credit. This will be determined on a case-by-case basis, taking into consideration the nature of the product and the specific circumstances.
It is important to note that certain items may be excluded from our return and refund policy. These typically include perishable goods, personalized items, and products that have been used or damaged by the customer.
We strive to make the return and refund process as convenient as possible for our customers. If you have any questions or concerns regarding our policy, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive experience with our products.
7. Limitation of Liability
In no event shall DeepGyan Retail Pvt Ltd, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.
We make no warranties or representations, express or implied, regarding the quality, accuracy, or reliability of our website or the products offered. You agree to use our website and purchase our products at your own risk.
Furthermore, DeepGyan Retail Pvt Ltd shall not be held responsible for any loss or damage caused by any delay or failure in performance of our website or the delivery of our products, whether due to force majeure, technical issues, or any other circumstances beyond our control.
While we strive to provide accurate and up-to-date information on our website, we cannot guarantee the completeness or accuracy of all the content. Therefore, any reliance you place on such information is strictly at your own risk.
DeepGyan Retail Pvt Ltd shall not be liable for any loss or damage arising from your use of our website, including but not limited to any viruses, bugs, or other harmful components that may infect your computer or other devices.
In the event that any limitation or exclusion of liability contained in these terms and conditions is found to be invalid or unenforceable, the total liability of DeepGyan Retail Pvt Ltd shall not exceed the amount paid by you for the products purchased from our website.
By using our website and purchasing our products, you acknowledge and agree to the limitations of liability set forth in these terms and conditions. It is your responsibility to carefully read and understand these terms before using our website or making any purchases.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India. In the event of any disputes arising out of or in connection with these Terms and Conditions, the parties agree to submit to the exclusive jurisdiction of the courts located in Farrukhabad, Uttar Pradesh.
Under the governing law, any legal issues or disputes that may arise between the parties will be resolved within the jurisdiction of the courts in Farrukhabad. This provision ensures that both parties have a clear understanding of the legal framework under which their contractual relationship operates.
The choice of governing law is an important aspect of any contract, as it sets out the rules and regulations that will apply to the interpretation and enforcement of the agreement. By selecting the laws of the Republic of India, the parties acknowledge that they will be subject to the legal system and principles of that jurisdiction.
Farrukhabad, Uttar Pradesh, is specified as the exclusive jurisdiction for resolving any disputes. This means that any legal proceedings related to the Terms and Conditions must be initiated in the courts located in Farrukhabad. This provision offers clarity and predictability to both parties, as they know where any legal action would take place if it becomes necessary.
The choice of jurisdiction is often influenced by various factors, such as the location of the parties or the subject matter of the contract. In this case, Farrukhabad, Uttar Pradesh, is likely chosen due to its proximity to the parties involved or because it is a neutral and convenient location for both parties to resolve any potential disputes.
By agreeing to the governing law and jurisdiction clauses, the parties demonstrate their commitment to resolving any disputes in a fair and efficient manner. This provision promotes legal certainty and helps to avoid potential conflicts that may arise from differing interpretations of the contract or disagreements over jurisdiction.
Overall, the inclusion of the governing law and jurisdiction clauses in these Terms and Conditions ensures that both parties are aware of the legal framework that governs their relationship and provides a clear path for resolving any disputes that may arise.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to reach out to us. We value your feedback and are committed to addressing any issues you may have.
You can contact us through the following channels:
- Email: For general inquiries, you can send us an email at info@deepgyanretail.com. We strive to respond to all emails within 24 hours.
- Phone: If you prefer to speak with us directly, you can reach our customer service team at +91 7065507615. Our phone lines are open from Monday to Friday, 9 AM to 6 PM (IST).
- Live Chat: For immediate assistance, you can chat with one of our representatives through the live chat feature on our website. Our support team is available to assist you in real-time during our business hours.
Additionally, if you wish to visit our physical store or send us mail, our address is as follows:
DeepGyan Retail Pvt Ltd
6A/237, Awas Vikas Colony
Farrukhabad, Uttar Pradesh 209625
Thank you for taking the time to read and agree to our Terms and Conditions. We value your trust and look forward to providing you with a seamless shopping experience. Should you have any further inquiries, please do not hesitate to contact us.